W. Clement Stone

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There is little difference in people, but that little difference makes a big difference. That little difference is attitude. The big difference is whether it is positive or negative.

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Herb Kelleher, founder of Southwest Airlines, famously quipped, 'Hire for attitude. Train for skill.' That's how important the right attitude is to your company's success. But a positive attitude is harder to train than, say, database management or presentation skills. Look for it in your people, nourish it, and you'll soon discover something amazing: a positive attitude is contagious.

Michael Byrnes, StrategyPal founder

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